Contact Us
Please feel free to use the form below to contact us. We will respond to you as soon as possible!
WARNING! Due to the sensitive nature of customer information such as address, social security number, account number, or password, we do not recommend that you include any or all of this information in your e-mail correspondence with CCB. Please use our e-mail to make general information requests about products and services, or to request that a customer service representative from CCB call you at a time that is convenient for you. All other requests for information or changes on one of your specific accounts should be made in person or by telephone at your local CCB location.
| If you are interested in joining our outstanding banking team, please send a Resume' to our Human Resource Officer, Laurie O'Leary at 120 Main St, Little Valley, NY 14755. |
| Franklinville | Denise Brennan | dbrennan@ccblv.com | 716-676-5571 |
| Randolph | Andy Kelemen | akelemen@ccblv.com | 716-358-2606 |
| Salamanca | Nannette Painter | npainter@ccblv.com | 716-945-4350 |
| Springville | Yvonne Bettinger | ybettinger@ccblv.com | 716-592-0080 |
| Cathy Riley | criley@ccblv.com | 716-988-3221 | |
| Dunkirk | Brian Aldrich | baldrich@ccblv.com | 716-363-6301 |
| Jamestown | Scott Crist | scrist@ccblv.com | 716-664-6644 |
| Little Valley: | |||
| General Questions |
800-882-9903 716-938-9128 |
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| Bookkeeping | 716-938-9138 | ||
| Retail Manager | Dawn Tocha | dsmrek@ccblv.com | 716-938-9171 ext. 1037 |
|
Electronic Banking Services |
800-882-9903 |
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| Mortgage Loans | Jeff Walker | jwalker@ccblv.com | 716-938-9171 ext. 1036 |
| Retail Loans | Jeff Walker | jwalker@ccblv.com | 716-938-9171 ext. 1036 |
| Commercial Loans | Kevin Quattrone | kquattrone@ccblv.com | 716-938-9171 ext. 1054 |
| Other contact numbers: | Call Toll Free: | ||
| Lost or stolen Debit card | 800-523-4175 | ||
| Activate Debit card or Change PIN |
866-985-2273 | ||
| Lost or Stolen CCB Visa card | 800-883-0131 | ||
| Other CCB Visa card services | mycardstatement.com | 800-883-0131 | |
| CCBill Pay Customer Service | 800-877-8021 | ||
|
Customer Appreciation A&D insurance program |
800-252-2148 | ||
| To check your credit report call one of the following: | |||
| Equifax | www.equifax.com | 800-685-1111 | |
| Experian | www.experian.com | 888-397-3742 | |
| Trans Union | www.transunion.com | 800-916-8800 | |
| Annual Credit Report | www.annualcreditreport.com | ||
| To report ID Theft: | |||
| Federal Trade Commission | www.consumer.gov/idtheft | 877-IDTheft (438-4338) | |
| Equifax | Report ID theft to any of the three credit Bureaus and request that your file is flagged with a Fraud Alert. | 800-525-6285 | |
| Experian | 888-397-3742 | ||
| Trans Union | 800-680-7289 | ||